Mail Club Collections

OCTOBER EDITION

NOVEMBER EDITION | RELEASING 01.11.2026

Frequently asked questions

HOW DO I JOIN THE MAIL CLUB?

Simply select Letters from the Cauldron, choose the subscription option and complete your details at checkout.

Your first payment will be processed when you subscribe, and you’ll receive a confirmation email containing the details of your subscription and a link for managing it.

WHEN WILL I BE CHARGED?

Your first subscription payment is processed immediately when you join. After that, your subscription will automatically renew on the same date each month.

For example, if you subscribe on 6th September, your first payment will be processed that day. Your next payment will be processed on 6th October and then on the 6th of each month until you choose to pause or cancel.

WHEN WILL MY MAIL CLUB BE POSTED?

Letters from the Cauldron is lovingly prepared and posted in one batch on or around the 10th of each month.

To be included in the current month’s posting, please place your order by 7 pm Sydney time on the 6th of the month to receive that month’s edition.

Although this may also be described as “join before the 7th,” the exact cutoff is 6:59 pm on the 6th.

For example, if you subscribe between 1 and 6th September, your September edition will be posted on or around 10 September.

While I always aim to post everything on the 10th, weekends, public holidays or unexpected delays may occasionally move the posting date slightly. If this happens, I’ll share an update through The Blissful Cauldron socials.

I JOINED AFTER THE MONTHLY CUT OFF, CAN I STILL RECEIVE THAT MONTHS EDITION?

Subscriptions placed after 11:59 pm AEST on the 6th day of the month begin with the following month’s edition.

For example, if you subscribe on 8th September, your first subscription payment reserves the October edition.

If you would also like September’s edition, any remaining copies will be made available as a separate one-time purchase in the Past Mail Club section after the September mailing has been prepared.

Past editions are subject to availability and are not automatically included with a new subscription. You do not need to email to request one if it is available, you will be able to purchase it directly through the store.

IS TRACKING INCLUDED?

To keep the Mail Club accessible and postage costs manageable, each edition is sent as a standard untracked letter.

This means you won’t receive a tracking number and, once your letter has been lodged with Australia Post, I cannot see its location or delivery progress.

HOW LONG WILL DELIVERY TAKE WITHIN AUSTRALIA?

Australian letters usually arrive within approximately 3–7 business days after posting, depending on your location.

Please allow up to two weeks from the posting date before contacting me, as regional areas, public holidays and postal delays can occasionally extend the delivery time.

HOW LONG WILL INTERNATIONAL DELIVERY TAKE?

International delivery times vary depending on the destination, local postal services and customs processing.

International letters generally take at least 15 business days to arrive, but please allow approximately 3–6 weeks. Some remote destinations or areas experiencing postal or customs delays may take up to eight weeks.

These timeframes begin from the date your edition is posted, not from the date you subscribed.

CAN I PURCHASE A PAST MAIL CLUB EDITION?

Yes—but only while supplies last.

Past editions of Letters from the Cauldron can be found under the “Past Mail Club Editions” section of the shop when available.

Each bundle contains everything originally included in that month’s edition, allowing you to discover a story you missed or complete your collection.

Because only limited quantities are available, past editions are priced slightly higher than the original subscription price. Once an edition sells out, I may be able to recreate a small number, but some editions may not return.

Past editions are posted from Australia using the same standard, untracked postage as the regular Mail Club. Australian and international delivery timeframes therefore remain the same.

Follow The Blissful Cauldron on social media or join the email list to hear when past editions are restocked.

MY MAIL CLUB HASN’T ARRIVED. WHAT SHOULD I DO?

First, please check the posting schedule and make sure the expected delivery window has passed.

If enough time has passed, please:

• Confirm that the shipping address attached to your subscription is correct.

• Check with members of your household, neighbours or anyone who may collect your mail.

• Look around any shared letterboxes, parcel lockers or other places your post may have been left.

Because the Mail Club is sent as an untracked letter, it can occasionally be placed somewhere unexpected or brought inside by someone else.

If you’ve completed these checks and your letter is still nowhere to be found, email me at theblissfulcauldron@gmail.com with your name, order number and current postal address. Please also let me know that you have completed the checks above, and I’ll help you work out the next step.

HOW DO I PAUSE OR CANCEL MY SUBSCRIPTION?

You can pause or cancel your Mail Club subscription through the subscription-management link included in your confirmation email.

Pausing means you won’t be charged for upcoming editions while your subscription is paused. You can return and restart your letters whenever you feel ready.

Cancelling stops all future renewals and editions. Any edition that has already been paid for will still be lovingly prepared and sent to you.

Please pause or cancel before your next scheduled renewal date if you don’t wish to be charged for the next edition as no refunds are issued

HOW DO I CHANGE MY SHIPPING ADDRESS?

Please email your new address to theblissfulcauldron@gmail.com as soon as possible and include the name and email address attached to your subscription.

Address changes need to be received before the next monthly batch is prepared and posted. If your letter has already begun its journey, I won’t be able to redirect it..Sorry

Please remember to update your details whenever you move even if Australia Post has a mail-redirection service in place.

WHAT IF MY LETTER ARRIVES DAMAGED OR SOMETHING IS MISSING?

Although every edition is carefully prepared and packaged, occasionally something may be damaged during its journey or an item may be missing.

Please email theblissfulcauldron@gmail.com with your name, order number and a photograph of the damaged letter or item. I’ll take a look and help make things right.

WHERE IS MY MAIL SENT FROM?

Every edition of Letters from the Cauldron is created, carefully packed and posted by me from New South Wales, Australia.

The Mail Club is available worldwide to destinations currently serviced by Australia Post. Standard untracked letter postage is included in the subscription price for both Australian and international members.

If your country doesn’t appear as an option at checkout, please email me at theblissfulcauldron@gmail.com. Postal availability can change, and I’ll happily check whether I can send a letter your way.

Please note that Letters from the Cauldron is currently the only product available for international shipping. Other items from The Blissful Cauldron shop are currently available for delivery within Australia only.